Why join us
Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Purpose of the jobThe Team Leader of Bids & Proposals will manage, coordinate and drive thepreparation and submission of winning proposalsandpresentations to thecore commercial teams in MillerKnoll. In this role, theTeam Leadwill work with cross-functional proposal team members to help respond toPre-Qualifying Questionnaires (PQQs), Invitation to Tenders (ITTs),Request for Proposals (RFPs), Request for Quotations (RFQs), Requests for Information (RFIs) and manage the proposal development process to ensure on-time delivery of compelling,HM Brand standardscompliant, and well-written proposalsfor Herman MillerInternational.
This position is a part of the IBU International Channel Support based in Bangalore.
Specific responsibilitiesThe position involves efficientworkflowmanagement within the team for content research, content writing, proposal layout & design and producing client-facing documentation on behalf of MillerKnoll in support of an array of our product lines. This role will successfully communicate and collaborate with a variety of internal stakeholders including, Proposal Writers, Graphic Designers, Sales, Dealers, Product Managers,andother subject matter experts, as needed - and thus, is a highly visible role.Some key responsibilities:
- Act as the central point of contact on assigned proposals, and lead and guide the work of the Bids and Proposals team.
- Drivekickoffand debrief meetings, as well as prepare detailed proposal plans, schedules, outlines, and compliance matrices for all phases of proposal development.
- Responsible for the delivery ofhigh-qualityproposals to meet the requirements of our customers/commercial teams.
- It is essential that the Proposals Team Lead has a good understanding and experience working within a Proposal/BidManagementteam with knowledge ofthe office furniture industry.
- The successful candidate should also be capable of being hands-on in proposal development, management,andreview.
- The Proposals Team Lead will ensure that proposals process is followed and that proposals are compliant withthe Herman Miller BrandStandards.
- The Proposals Team Lead will set performance goals in line with business objectives and hold themselves and the team accountable to meet these goalsas part of the IBU team.
- Oversees the execution of the overall bidding process,required resources/skills to develop proposal contentand design,businesspartner/stakeholdercoordination.
- Ensure development and maintenance ofHM International Tender Dictionary, Database/Repository,Presentation/Designtemplates etc.
- Manages team workload to ensure theprioritizationof proposals is appropriate to meet business demands across theHMInternational region.
- Keeps abreast of all procedural requirements associated with the job function and ensure policies are adhered to by all team members.
- Accountable for highlighting risks in proposals and highlighting tostakeholders/management any proposals that do not meetthebusinessunit's expectations.
- Supports Sales to ensure an accurate and clear presentation of all proposals is made to customers in a timely manner.
- Take the lead in preparing forquality check/reviewcalls.
- Works withBU'sdelivery leaders to ensure we have closed the loop and implement lessonslearntfrom delivered solutions back into proposals.
- Keeps team abreast ofHerman Millerproduct/services developments through peer network and formal training.
- Work withthe Design Manager,HR andBU leader, to create clear career progression plans forBids andProposalsteam.
Contacts and relationshipsInternalContacts:Commercial leads, Regional leads, Marketing leads, Product Managers,and other departmental/brand stakeholders.
ExternalContacts:Dealers, architects and end clients
Person profileEducation and experience8-10 years of experience in supporting Bids/Proposals/Tender response team/programs.
UG/PGdegree or equivalent.
Proven ability to work with and manage cross-functional skills/team members.
Excellent written and verbal Englishlanguage skills
Excellent business acumen Experience in business, preferably in a multi-national org.
Cross-culturalwork experience
Ability to work under pressure, manage time,prioritizeand meet deadlines.
Proven experience of design including high design ability and creativity.
Sound knowledge of the sales process.
APMP/ similar certification would be preferred.
CompetenciesSound written and verbal knowledge oftheEnglishlanguage.
Understanding of the business environment and business language.
Can work with teams to help them achieve their goals effectively.
Can use PC-based word processing / graphic designpackages/spreadsheet.
Applies technical knowledge and skills.
Demonstrates reliability and loyalty.
Understanding the business process, the function of each part of theorganization, the roles of
individuals and the interaction between groups and individuals.
Who We Hire
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [Confidential Information].
