We are looking for an Associate/Sr. Associate - Client Engagement who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase business revenue potentials and minimize churn rates. If you possess the right (but elusive) combination of passion for social impact, analytical skills, hunger for growth and business acumen this role is tailor made for you. As an Associate/Sr. Associate - Client Engagement you will:
1. Support the Client Engagement Manager in managing client accounts.
2. Collaborate with internal teams to understand and execute on client project goals and objectives.
3. Communicate with clients to understand their needs and expectations and build and maintain strong relationships with them.
4. Take ownership of client projects from initiation to completion, ensuring that projects are delivered on time, within scope, and within budget.
5. Contribute to the development of project plans and timelines.
6. Collaborate with team members to ensure that project deliverables meet or exceed client expectations.
7. Conduct qualitative and quantitative research to support client project objectives.
8. Draft client communications including project updates and proposals.
9. Organize client meetings and presentations.
