Meet Our Team:
SDEA (Software Delivery Excellence Alliance) is one of the most innovative and fastest growing groups at Pega that provides the best in industry DevOps/Release Engineering services for Pega engineers. As part of our team, you will work closely with talented engineers and product owners across the globe to continuously integrate and deliver applications and experience the Pega features before they are released to customers. SDEA (Software Delivery Excellence Alliance) is one of the most innovative and fastest growing groups at Pega that provides the best in industry DevOps/Release Engineering services for Pega engineers. As part of our team, you will work closely with talented engineers and product owners across the globe to continuously integrate and deliver applications and experience the Pega features before they are released to customers.
Picture Yourself At Pega:
Pega is changing the way the world builds software. Our goal is to be the no. 1 CRM SaaS company in the world. In this role, you'll help us evaluate, setup, customize, maintain and upgrade the on-prem infrastructure for release engineering operations of Pega Platform including packaging of hotfixes for customers & releases during GA.
You will expand your skills by working on a portfolio of leading technologies and tools spanning Jenkins, Bitbucket, Artifactory, Bamboo, SVN, Bitbucket etc. and on AWS. You will be part of a tightly knit, highly energetic team and have many opportunities to make a positive impact and grow in your career at Pega.
What You'll Do At Pega:
- Evaluate, Install, Setup, Maintain and Upgrade release engineering infrastructure tools (Bamboo, SVN, Jenkins, Artifactory, Bitbucket etc.)
- Configure the Bamboo build plans, troubleshoot build issues, package hotfixes & releases
- Collaborate with various development teams, Release Management team, GCS ensuring smooth packaging of hotfixes and GA releases
- Involve in infrastructure support working in collaboration with different internal teams
- Perform troubleshooting, analysis, and resolution of environment issues
- Setup monitoring using tools like Grafana
- Document and maintain application setup, runbooks, SOPs/administration guides and troubleshooting guide
Who You Are:
You are an engineer skilled at using infrastructure tools and technologies.
- Minimum 1year of experience in IT
- Bachelor's degree in Computer Science Engineering/relevant field
- Must have experience working on Linux systems
- Experience with source code version control software (Git, SVN) and continuous integration tools (Jenkins, Bamboo, Artifactory)
- Proficient in providing technical support and managing production systems
- Skillful at automation using shell-scripting, Jenkins jobs/pipelines
- Ability to multi-task and work during production crisis situations
- Good interpersonal, written and verbal communication skills
- Knowledge on Gradle is a plus
- Willing to work in night-shift (9PM 6AM IST) on rotation monthly/bi-monthly
What You've Accomplished:
- Experience in installing, configuring and maintenance of tools like Bamboo, Jenkins on Linux OS
- Automated using shell-scripting, python
- Proficient working with Bamboo build plans / pipelines
- Expert in providing operational support during build failures
Pega Offers You:
- Gartner Analyst acclaimed technology leadership across our categories of products
- Continuous learning and development opportunities
- An innovative, inclusive, agile, flexible, and fun work environment
- Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
Job ID: 20520
Inclusion and Diversity Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture .
We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!
As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Accommodations If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
Labor Condition Applications
GDPR Candidate Privacy Notice
Pegasystems Limited UK Gender Pay Gap Statement
EEO/AA Policy Statement
Know Your Rights: Workplace Discrimination is Illegal
Pay Transparency Policy Statement
Your Employee Rights Under the Family and Medical Leave Act
E-Verify Notice
Employee Polygraph Protection Act Rights
Pega Offers You:
- Gartner Analyst acclaimed technology leadership across our categories of products
- Continuous learning and development opportunities
- An innovative, inclusive, agile, flexible, and fun work environment
- Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
Job ID: 20520
Inclusion and Diversity Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture .
We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!
As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Accommodations If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
Labor Condition Applications
GDPR Candidate Privacy Notice
Pegasystems Limited UK Gender Pay Gap Statement
EEO/AA Policy Statement
Know Your Rights: Workplace Discrimination is Illegal
Pay Transparency Policy Statement
Your Employee Rights Under the Family and Medical Leave Act
E-Verify Notice
Employee Polygraph Protection Act Rights
