Associate - Relationship Management

ConnectFor is looking to hire an Associate to manage relationships with NGOs/Volunteers and to oversee the day-to-day operations of the organization.ConnectFor (www.connectfor.org) is based out of Mumbai. We are a lean team of like-minded people who want to instill the spirit of volunteerism in society and create meaning and value for our stakeholders. In the 6 years that we have been operational in this space, we have a network of 40000+ volunteers and over 500 NGO partners on our platform. We are operational in all metro cities of India.

Roles and responsibilities:

The Associate will be responsible for all of the following functions:

Managing the day-to-day operations which include -

• Relationship management to maintain long term association with NGOs and volunteers

• On boarding NGOs as per ConnectFor's internal due diligence.

• Coordinate with NGOs and get volunteering opportunities and projects.

• Fulfilling volunteer requirements from non-profits and matching volunteers to the right opportunities

• Maintaining and building strategic collaborations with volunteer groups, colleges, clubs, etc for volunteering engagements.

• Ideating and executing different volunteer projects with different groups.

• Research and outreach to universities, rotaracts, and other volunteer groups.

• Assist in planning and conducting volunteering events (on ground and virtual)

• Assisting the operations team with other ad-hoc requirements

Skills Required-

• 1 year of prior experience in relationship management, client/customer support /tele calling

• Well versed with Excel & Google sheet

• Data analysis skills

• Applicants must be self-motivated, and able to take initiative while working independently

• Proficient in English

• Process oriented and fast learner

• Passionate about the social sector

• Keen to work with a young team of like minded individuals

Skills Preferred:

• Exceptional customer service, active listening, and verbal and written communication skills

• Strong time management and decision making skills.

• Adaptability and accountability.

• Knowledge of the current scenarios in the development sector

• Fluency in multiple languages

Work Hours

The Associate will be expected to work 40 hours a week, Monday Friday from

• 30 am - 5.30 pm and any other day during events. Associates will receive 30 days of paid leave annually.Work location would be Mumbai.
  
  Laptop in a working condition and great internet connectivity is required for this role.
  
  Job Types: Full-time, Permanent, Fresher
  
  Pay: 24,000.00 - 25,000.00 per month
  
  Benefits:
• Paid time off

Schedule:

• Day shift

Monday to Friday

• Weekend availability

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Required)

Relationship management: 1 year (Required)

Work Location: In person

Expected Start Date: 25/09/2024