Associate -Professional Services

About Arbolus

Arbolus is reinventing the traditional and analog expert network industry by bringing technology to the forefront of knowledge sharing. Our platform helps hundreds of clients worldwide to connect with the best experts, collect high-quality insights faster and streamline their processes using leading AI technology.

Headquartered in London, we are a venture-backed scale-up working with global consulting and leading private equity firms. With offices in Barcelona, New York, and Gurgaon, we have a truly international team.

Recently listed as one of Europe's top 25 fastest-growing companies, we are building a team that can continue to support our ambitious growth plans.

About the role

The Professional Services team is right at the core of Arbolus and is responsible for providing best-in-class service to our clients around the world.

As an Associate in the Professional Services team, you will research a wide variety of topics and sectors and you will recruit and establish connections with thought leaders around the world.

In this role, you will start gaining exposure and establishing relationships with Arbolus clients, helping them make well-informed business decisions by connecting with Arbolus experts.

Key roles and Responsibilities

Associates are responsible for providing day to day support on client projects and works closely with our Senior Associates and Project Leads in executing several projects during the day

Work on time sensitive research requests from clients, responsible for scoping the client needs, deliver custom research support and provide the most appropriate solutions to our end clients

Responsible for building and recruiting new topic experts through active research and networking. Develop relationships with experts who are leading thought leaders and experts in their respective industries

Partner with the product delivery team to work on newer product / service offerings and provide proactive solutions/suggestions in improving the team processes and client experience

Experience and Qualification

• Candidates with 0-2 years of experience in client facing roles who are interested in making a career in the fast growing expert network industry. Campus freshers with a passion to excel in client servicing roles can also apply.
• Strong Verbal and Written communication skills, able to confidently drive discussions with end-clients
• People with Inquisitiveness to learn and passion for problem solving
• University degree with demonstrated high academic achievement
• You have an agile mindset, curious, excited to work in a fast-paced environment and have the courage to break traditions

What we offer

• Comprehensive benefits package including base salary and quarterly bonuses
• Top-notch equipment to make our work efficient and smooth (MacBook Air, Apple iPhone, Poly Voyager Headset)
• Comprehensive Health Insurance Policy
• Stock options
• 32 days of paid annual leave + 12 bank holidays per year. Arbolus puts heavy emphasis on quality of life and wants to ensure everyone has a fair amount of time to recharge and relax
• Free breakfast and lunch every day
• Snacks and refreshments during the day
• Regular social activities and events

Arbolus is an Equal Opportunity Employer and does not discriminate on the basis of an individual's race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status, or any other characteristic protected by law.