About the Company
If you are passionate about working in the Digital Marketing space, here is a terrific role for you within our fast-growing business teams. Keep reading!
At Media.net, we pride ourselves on hiring some of the smartest minds in the industry. These are the game changers, the visionaries who also roll up their sleeves & get stuff done! What a fantastic combination of skills! Strategic vision + Executional excellence! That is the superpower that fuels Media.net teams to push harder & aim higher every day. A culture that is easily one of the best in the industry & continues to attract top talent to work with us, it leads by example, with the spotlight on high initiative-taking, cross-team collaboration, transparency & continual learning, all whilst staying super grounded & humble! You'll get to work alongside really amazing colleagues, from diverse backgrounds, further fueling the hunger to learn & outperform.
What's in it for you
Position: Associate / Sr Associate - Partner Management.
Location: Mumbai
Qualifications: Graduate from any stream.
Experience: 1-3 years of experience in Partner Management and Sales. (interfacing with clients, helping them solve day-to-day problems, good with digital marketing analytics, etc)
Job description:
- Managing end-to-end online Publishers & Advertisers with some of the top websites/brands & agencies in the world, helping them to manage their accounts and meet their KPIs & goals
- Troubleshooting & problem-solving the daily incoming customer queries based on issues such as product feature implementation or performance of their accounts, being very accessible & hands-on - aiming to achieve a high customer satisfaction index.
- Routinely building in-depth reports for thoroughly analyzing data trends and consistently working towards increasing revenues for customer accounts allotted to you.
- Strategizing and ideating with cross-functional internal teams to identify new revenue opportunities, also finding potential product/product feature
- matches that enable customers to earn even more revenues & up-selling/cross-selling
- Build deep symbiotic relationships with customers through emails & calls via QBR, Weekly Check-ins etc
- Working with the Sales & Media Buying teams to ensure KPI's of advertiser accounts are being followed and to take corrective action whenever required
Who should apply for this role:
- If you have a minimum of 1-3 years of experience in account management type roles - preferably with internet-based businesses and/or digital/online media/technology/IT/Software product enabled businesses or companies.
- You have excellent analytical skills and are comfortable working everyday with numbers/large data sets, gleaning data insights to do your job better.
- You can manage time efficiently & independently complete work allotted to you within timelines & are used to working in fast-paced, high-growth companies.
- You are an avid internet user, with a strong inclination towards technology & internet-based businesses.
- Familiarity with the Internet search industry/ad tech is a bonus.
