As an Associate Manager Patient Education & Advocacy in healthcare domain, your role would encompass a range of responsibilities aimed at ensuring equitable access to healthcare services and medications, detailed responsibilities as per below:
- Develop and execute patient education and engagement strategies, ensuring they align with the overall patient and market education strategy.
- Support key projects such as Center of Excellence, changing diabetes in children (Type 1), Changing Diabetes Barometer (Type 2), and Affordability plans for vulnerable populations.
- Analyze data and maintain dashboards to identify trends and opportunities for improvement in patient education.
- Track metrics and effectiveness of campaigns to drive greater impact.
- Conduct stakeholder mapping and drive policy shaping and advocacy efforts with professional associations, patient advocacy groups, NGOs, and international bodies.
- Establish partnerships with patient advocacy groups to amplify the patient voice.
- Manage projects related to patient education, access, and advocacy from conception to completion.
- Collaborate with cross-functional teams to develop and implement strategies to promote patient education and advocacy leading to policy shaping.
Qualifications
- bachelors degree in healthcare or equivalent (MBA preferred).
- At least 5+ years of experience in healthcare, patient education, patient support, patient access, or a similar role/field.
- Proven track record of project management experience and skills.
- Strong analytical skills and ability to analyze data to drive insights and improvements.
- In-depth knowledge of the pharma value chain and environment, healthcare services, and communications field.
- Proficiency in using MS Excel and other software for data management and analysis.
- Demonstrated passion and commitment to promoting patient education and advocacy leading to policy shaping.
- Excellent communication and interpersonal skills, with proficiency in both written and spoken English.
- Provide training and education to internal teams on patient education, advocacy best practices, and relevant healthcare policies.