Manage and maintain the companys IT infrastructure, including servers, networks, and software applications.
Ensure the security, integrity, and availability of all systems and data through regular monitoring, maintenance, and upgrades.
Troubleshoot hardware, software, and network issues, providing timely resolution to minimize downtime and disruptions.
Network Management:
Configure, monitor, and optimize network devices, such as routers, switches, and firewalls, to ensure seamless connectivity and performance.
Implement and enforce network security protocols, including firewalls, VPNs, and intrusion detection systems, to safeguard against unauthorized access and cyber threats.
User Support:
Provide technical support to end-users, addressing their IT-related queries, issues, and requests in a prompt and professional manner.
Set up and configure workstations, laptops, and mobile devices for new employees, ensuring they have the necessary tools and resources to perform their roles effectively.
IT Security:
Monitor and analyze security logs and reports to identify and mitigate potential security risks and vulnerabilities.
Enforce IT security policies and procedures, conducting periodic audits and assessments to ensure compliance with industry standards and regulations.
