Position Summary
- Contact customers regarding overdue accounts and determine reasons for non-payment.
- Negotiate payment plans and schedules that suit the financial capabilities of customers.
- Track and update customer accounts, record payment statuses and collection efforts.
- Resolve billing issues and handle customer inquiries effectively.
- Collaborate with the accounting department to reconcile account discrepancies.
- Report on collection activity and accounts receivable status regularly.
- Comply with federal, state, and company policies, procedures, and regulations.
- Maintain a professional demeanor while collecting from customers.
Team:
- This role will be setup in the Hillenbrand Global shared service Organization Coimbatore, India. This role will have the opportunity to work with and learn from teams that are geographically diverse (Asia, Europe, and North America)
- Candidate should be comfortable to work in US shift.
Basic Qualifications:
- Postgraduation in Finance, Business Administration, or related field with 0 to 2 years experience.
- Strong knowledge of collections regulations and procedures.
- Excellent communication, negotiation, and customer service skills.
- Proficiency in Microsoft Office and other financial software.
- Strong analytical skills and attention to detail.
- Ability to handle sensitive and confidential information.
Who we are:
Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (MRO) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems. Milacron is a Operating Company of Hillenbrand.
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose Shape What Matters For Tomorrow we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [Confidential Information] . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and Shape What Matters for Tomorrow.
