Associate Engineer - RAN

Join our Team

nAbout this opportunity
nYou will also be responsible for receiving trouble reports from the Operator's Customer Care Center (or from the Operator's customer directly in some very specific cases), resolving them to the customer's satisfaction and providing meaningful status on repair and/or restoration activity to the Customer Care Center (or to the Operators customers).

nWhat you will do
nIncident management raised through the ticketing tool or on customer request.
nWork with ISP's and third party vendors to identify issues with client infrastructure equipment.
nHelp onsite engineers to check and resolve issues with the equipment, take cautious decision to ensure that the down time is as short as possible.
nDocument new resolutions identified.

nYou will bring
nInterface with CPM's/End to end leads to ensure timely project deliverables.
nImplementations of activities related to 2G/3G/4G / 5G technologies.
nExpertise required with respect to Nokia / Ericsson.
nImporting and provision of XMLs and skills required in the troubleshooting of plans.
nGood understanding on the parameters related to new site integrations and reprinting of sites.
nEducation: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
nExperience: 3-5 years.