Manage and coordinate end-to-end delivery, from planning to realization, across various internal and external workstreams to ensure timely and successful implementation of automation solutions.
Advise the customer on how to define, deliver and realize value that aligns with their goals.
Create and maintain workstream plans, timelines, and deliverables, and follow technical governance and success milestones.
Be the main contact for product owners, building and maintaining strong relationships. Understand client needs and requirements, work with cross-functional teams to adapt success strategies accordingly.
Build and sustain strategic relationships with key clients, becoming a trusted advisor on automation strategies. Work closely with clients to understand their strategic goals and tailor automation solutions to optimize business impact.