Associate Director- Client Partner

1. Lead and grow revenue from accounts that have high growth potential. On board new clients and categories.

2. Be responsible for selling multiple products & services to new/ existing clients, such as Digital Advertising Solutions, Digital Lead Gen Services, Branded Content & Creative Services, and Tech Solutions & Services

3. Identify, ideate and develop new product revenue opportunities within the existing clients

4. Strive for converting mid-sized accounts to large key OEM accounts within a defined time frame, and continuously activate new accounts to widen customer base.

5. Be the primary point of contact and build long-term relationships with the assigned customers.

6. Actively manage the client & agency ecosystem, and other key stakeholders in the market to widen customer base and cross-sell multiple products & services to assigned customers.

7. Forecast and track key account metrics and sales targets.

8. Handle escalations and resolve any issues and problems faced by customers and deal with complaints to maintain trust.

9. Work internally with the business, product, service delivery and marketing teams to sell & service customers effectively.