As an Associate Operational Excellence Engineer, you will play a vital role in supporting and driving continuous improvement initiatives within the organization. You will work closely with cross-functional teams to identify areas for operational enhancement, streamline processes, and implement best practices. The primary objective is to optimize efficiency, reduce operational costs, and enhance overall business performance.
Responsibilities will include
Help maintain and enhance tools used for deployment, monitoring, and operations of our software products.
Implement quality control measures to ensure that new processes meet established standards and comply with relevant regulations.
Conduct regular audits to identify areas for improvement and maintain high-quality operational standards.
Participate in troubleshooting and resolving issues in development, testing, and production environments under the guidance of senior team members.
Work with customer support teams to provide automated support for our products and implement monitoring tools to ensure smooth functioning.
Work as part of cross-functional teams to streamline operations and improve overall efficiency.
Assist in documenting processes, procedures, and troubleshooting guides for internal use.
Embrace a culture of automation, seeking opportunities to streamline repetitive tasks and improve productivity.
Focus on continuous learning and skill development to keep up with the latest technologies and best practices in development and operations engineering.
Conduct detailed analysis of existing processes to identify bottlenecks, inefficiencies, and areas for improvement.
Utilize data-driven insights to identify trends, track key performance indicators (KPIs), and measure the success of operational initiatives.
Generate regular reports and dashboards to communicate progress and performance metrics to stakeholders.
Foster a culture of continuous improvement by encouraging feedback, suggesting improvements, and driving change.
Work collaboratively with various departments and teams to gather input, share insights, and build consensus for operational changes.
Communicate effectively with stakeholders at all levels to ensure alignment with organizational objectives.
Should-Haves - Skills & Experience
Basic understanding of software development concepts and programming languages (eg, Python, Java, JavaScript, or similar).
Knowledge on code linters tools of various programming languages.
Knowledge on code quality tools, such as SonarQube.
Familiarity with operating systems (Linux, Windows) and command-line interfaces.
Familiarity with version control systems (eg, Git).
Familiarity with cloud computing platforms (eg, AWS, Azure, Google Cloud).
Familiarity with modern monitoring tools
Understanding of continuous integration and continuous deployment (CI/CD) tools such as Bamboo, Jenkins, Azure DevOps, Github actions.
Basic understanding of networking concepts.
Problem-solving skills with the ability to analyze and resolve routine technical issues.
Communication and interpersonal skills, capable of working effectively in a team-oriented environment.
Eagerness to learn, adapt, and contribute to a collaborative and dynamic work Environment.
Ability to follow standard practices and procedures and execute tasks under detailed instruction and guidance.
Nice-to-Haves - Skills & Experience
