Associate - Corporate Operations (on 3rd party, 11 Months Contract)

Associate - Corporate Operations

Role: Associate Corporate Operations (On Contract)

Functional Area: Product Support and Delivery

Educational Qualification: Any Graduate

Experience: 0-3 yrs.

Location: Gurgaon

Key Responsibilities:

Handling operational queries via email & call- 24*7 (B2B2C Business module)

Owning the end-to-end delivery for customers.

Direct interaction with client POC.

Providing resolution and delivery within a specified TAT and defined SLA's

Coordination with other verticals/teams to resolve the issues/requests.

Conducting training sessions for clients on products.

Working on Custom Report / Analytics (MIS/EXCEL).

Preferred Skills Set:

Ability to take initiatives.

Extremely comfortable in fast-paced, high-growth environment.

Creative and analytical thinker; fast learner.

Good speaking & writing English.

Proficient on MS Excel