- Liaise with Ceded Re/Middle Office/Underwriters/Client Relationship Managers and Claims Handlers to establish any special payment requirements.
- Update and maintain Broker and Reinsurer Information spreadsheet with all contact information and special requirements to ensure key level of service is always met
- Establish strong relationships with external contacts for all areas of responsibility
- Maintain accurate cash flow information and full records.
- Timely settlement to Reinsurers in order to meet agreed terms by either a) ad hoc request or b) via the monthly Bordereaux run
- Ensure Data Quality Reports are agreed prior to any settlement being arranged on an ad hoc basis liaising with Middle Office as and when required in order to provide assistance so the correct data can be captured
- Ensuring claims billings are sent in accordance to the Reinsurer contractual requirements (such as offsetting) along with any pre agreed supporting information, such as Loss Runs, Claim documentation
- Action Ad Hoc bordereaux requests and send Data Quality within specified timeframes to ensure and accommodate any urgent requests such as PPW/Cash Calls.
- Ensure appropriate documentation are sent to Reinsurers immediately after settlement raised
- Respond to all queries raised by Middle Office, Ceded Re, Claims Handlers and Reinsurers in a timely and accurate manner, providing a high level of service at all times
- Ensure any delays or extraordinary issues are raised to management immediately and relevant communication provided to involved parties
Required Skills and Abilities:
- Candidate with couple of years of experience within AXA XL (other candidates to be considered in exceptional cases)
- PC Skills - Microsoft Word/Excel and Email essential
- Accuracy and attention to detail are essential
- Excellent communication skills are required
- Ability to prioritise, multi task and work under pressure
- Ability to work well on own and part of a team
- Ability to self-motivate.
