- The Data Solutions Technician is responsible for working with our Sales and support teams to provide the highest quality products and services to our internal and external customers
- Primary responsibility is timely and accurate delivery of statistical models, count/list fulfillments and accurate billing
- Will support both online and offline marketing campaigns
- Supplies delivery information to customers, service bureaus, and other internal partners
- Good in decision making, problem solving and attention to detail
What will you enjoy in this role
- Collaborate across multiple teams in Data Solutions for supporting Data Division of Epsilon.
- Its largely end user experience of using the system, working on database.
- Collaborate with the Sales & support teams for any kind of system or application.
What you ll do
- Execute count / order parameters to client/sales specifications via proprietary systems
- Quality control of all projects using prescribed verification processes
- Meet and maintain departmental quality key performance indicators
- Finance Administration / Internal Billing Support and SOX Compliance
- Timely execution of deliverables meeting/exceeding defined deadlines
- Attain proficiency thresholds within required interval
- Maintain working knowledge of Industry, systems, process, and products in an ever-changing environment
- Participate in training sessions as scheduled to supplement required technical knowledge
- Manage and prioritize assigned workload
- Applies and maintains privacy and data security standards appropriately
- Bachelor Degree preferred
- Computer Skills: Demonstrated comfort and proficiency working in Windows, GUI, and Command Line interfaces such Unix (as applicable)
- 0-1 year previous experience
- Preferred Bangalore based resources willing to work in Hybrid model @ Office Premises
- Work Timings: 8 AM - 5 PM or 1PM - 10 PM or 6 PM to 3 AM( Variable Shift with cab facility)
- Customer focused - similar customer services experience
- High attention to detail
- Ability to work in a fast-paced environment with changing priorities
- Ability to manage across multiple tasks at any given time
- Proven ability to work independently and as part of a team
- Ability to learn and apply knowledge quickly in an ever-changing environment
- Flexible and adaptable in managing priorities in a fast-paced environment
- Demonstrate ability to communicate at a high level (written and verbal) in the English language
- Action Oriented, Timely decision making, Functional / Technical skills, Organizational skills, Attention to detail, problem solving, Process Management, time management and effective communication.
