- Performs complex operational tasks in a product or functional area. Conducts independent analysis and policy interpretation. Performs complex, manual processing of updates to client accounts or company records. Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data.
- Serves as the primary point of contact for clients and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
- Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
- Identifies, investigates, and resolves problems in client accounts or company records. Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations.
- Provides product knowledge and technical assistance, determining when the more complex problems should be referred to a supervisor or senior professional.
- Review and check work of other fund administration Support staff and help resolve escalated issues.
- Responsible for the quality and completion of own work.
To be successful in this role, we're seeking the following:
- 5-7 years of total work experience preferred. Experience in brokerage processing preferred.
- Applicable local/regional licenses or certifications as required by the business.
- May be responsible for allocating and checking work of other team members.
- May be responsible for specific supervisory review and approval actions.
- bachelors degree preferred or the equivalent combination of education and experience is required.
