Business Technology Liaison - IC1Participates in the development of functional or operational requirements
Tests and trains users on applications with guidance from more experienced colleagues
Interfaces with all areas of IT on behalf of the business to resolve IT matters and improve business processes
Uses defined or documented processes to collect and define requirements from businesses or functional areas
Works with users and peers on planning, implementing, and supporting new or existing applications
Uses knowledge of business needs to provide design support to software and application development teams
Participates in process improvement reviews and summarizes business issues and client feedback for teams review
Assists with training of users on new or enhanced applications and/or systems
Supports testing of new or enhanced applications and/or systems
Tasks include case development, requirement traceability analysis, test preparation, script writing, and functional test execution
Uses basic knowledge of regulatory and legal requirements and BNY Mellon corporate policies involving risk and control to support the development of improved business processes through technology
No direct reports
Contributes to the achievement of team objectivesBachelors degree or the equivalent combination of education and experience is required
