About BNP Paribas India Solutions
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group
BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business Line/Function
GPCO (Global Payments & Cash Operations) Team is a cash management-processing center, operating from Mumbai and Chennai. The team supports a full range of payment services (Domestic and International products) across APAC & EMEA regions.
Job Title
Associate
Date
Department:
GPCO
Location:
Mumbai
Business Line / Function
CIB
Reports To
(Direct)
Manager
Grade
(if applicable)
NA
(Functional)
Number Of Direct Reports
0
Directorship / Registration
NA
Position Purpose
To manage, monitor and control transaction processing for Cheque Clearing & Collection of BNPP WITH THE OBJECTIVE to facilitate smooth functioning of Operations Objectives of BNPPISPL for all the sites handled,
Responsibilities
Direct Responsibilities
- Operations MANAGEMENT: Supervise processing of Cheque Clearing & Collection transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.
- OPERATIONS RISK MANAGEMENT: Maintain control over outstanding and unreconciled entries. Implement and monitor control plans and pay attention to risk related areas in operations.
- COMPLIANCE: Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects by the team members.
Anti-Money Laundering / Financial Sanctions (AML/FS) related duties: Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS-related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision to the relevant authority.
Contributing Responsibilities
- OPC: Contribute to the Operations Permanent Control framework
- CUSTOMER SERVICE: Monitor turnaround times, and operational efficiency. Resolve customer complaints and queries.
- CLIENT RELATIONSHIP MANAGEMENT: Support MO to address ultimate client needs and resolve customer complaints if any.
- INFORMATION MANAGEMENT: Supervise preparation and submission of MIS and reports to management as required and disseminate information to the Team.
Technical & Behavioral Competencies
Technical Competencies Required
- Knowledge of preprocessing & processing of Remittance & Payments transactions.
- Knowledge of Basic Banking
- Internal Accounting Systems and Packages
- Familiarity with computer applications, MS-Office, Business Objects etc.
- Familiarity with Banking Back Office Operations, Processes and Systems.
- Knowledge on various regulations connected with Banking Operations
Behavioural Competencies Required
- Good Communications Skills
- Good interpersonal skills
- Orientation towards Service Quality
- Ability to work independently
- Team work
Specific Qualifications (if Required)
NA
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Attention to detail / rigor
Adaptability
Ability to collaborate / Teamwork
Communication skills - oral & written
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Analytical Ability
Ability to develop and adapt a process
Choose an item.
Choose an item.
Education Level
Bachelor Degree or equivalent
Experience Level
At least 3 years
