Initiate calls requesting status of claims in queue.
Contact insurance companies for further explanation of denials and underpayments
Take appropriate action on claims to guarantee resolution.
Ensure accurate and timely follow-up where required.
Document actions taken in claims billing summary notes
To prioritize the pending claims for calling from the aging basket to make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
Responsible for working on Denials, Rejections, LOAs to accounts, making required corrections to claims.
Shall understand and abide by the organizations information security policy and protect the confidentiality, integrity, and availability of all information assets.
Shall report incidents related to security of information to concerned authorities.
Do you have this:
Expert in listening and resolving problems
Minimum 1+ year experience in AR - Denial Follow Ups ( Voice )
Expert to work in a team
Proficient in delivering high quality result
Ability to work accurately and parry detail attention
Capable of grasping new concepts quickly
Good communication skills (written and verbal)
Willing to work in flexible shift including night.
