- Ensuring accuracy on transactions processed
- Strict adherence non-disclosure of client information by preserving client confidentiality.
- Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.
- Taking active participation in process improvements and automation.
- Ensure Quality Control standards that have been set are adhered to.
- Excellent organizational skills with ability identify and prioritize high value transactions.
- Completing assigned responsibilities and projects within timelines apart from managing daily BAU.
Background and Qualifications:
- Bachelor s degree in any stream with a 0-2 years experience
- Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook email, Adobe, Chrome/Internet Explorer knowledge
- Ability to work independently and in a team environment
- Strong analytical ability in solving business and technical problems
- Strong attention to detail required.
- Intermediate experience and demonstration of organization and problem-solving skills.
- Intermediate ability to multi-task and prioritize workload while assisting less experienced colleagues.
- Demonstrated ability to collaborate and develop relationships with peers and management acting as a guide and Subject Matter Expert.
- Open for core Night shifts based on business requirements
