Assistant Vice President Operations

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Employer: Bigul by Bonanza Portfolio

Position: AVP Operations

Years of Experience: 12 to 15 Years

Community Location: Sanpada, Navi Mumbai

Employment Type: Full-Time

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Company Overview (https://mckinleyrice.com/)

McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in the world of professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential. Organizationally, we are a conglomerate composed of various entities, each contributing to the larger narrative of global excellence.

Redrob by McKinley Rice: The Next Frontier in Professional Development

Propelled by a substantial 4-million-dollar pre-seed investment from top venture capitalists in Korea, Redrob emerges as McKinley Rice's latest venture, marking a new chapter in its expansion. Proudly introducing Redroba groundbreaking AI platformwe're set to redefine professional development.

Going beyond traditional academic measures, Redrob embodies our commitment to nurturing talents and bridging the gap between industry demands and professionals aspirations. Fueled by our funded growth, we're poised to revolutionize recruitment and assessments, ensuring candidates are not just academically proficient but also industry-ready.

Redrob is the cornerstone of our vision to catalyze the formation of A-grade teams for organizations. Through seamless recruitment processes, we aim to be the indispensable right hand, facilitating the creation of high-caliber teams that surpass industry standards.

Know Bigul by Bonanza (www.Bigul.co)

At Bigul, we are working passionately to create an ecosystem for smart investors and traders to envisage, build and execute their Mantra. Bigul, an innovative FinTech platform, originates from Bonanza Portfolio Limited, one of India's most significant and long standing brokerage houses. Bigul has fundamentally transformed the public perception of stock market brokerage, instilling trust where skepticism once prevailed. The strength of Bigul lies in its team - a synergistic blend of seasoned financial experts and dynamic technologists. Bigul stands as a testament to the fusion of technology, financial expertise and customer relationships nurtured by Bonanza.

How to become a part of Bigul and enjoy the benefits:

Step 1: Fill in the application form and register via RedRob.

Step 2: Clear the interview process.

Step 3: Be a part of the team at Bigul!

About the profile- We are looking for an analytical, customer-focused and diligent team Leader, who will lead the business operation and customer service throughout the customer life cycle in Online Stock Broking Business. This candidate will work cross-functionally to ensure customer satisfaction and compliance as per regulatory norms.

EXPERIENCE

Duties you'll be entrusted with:

• Define, implement and manage operational processes as per regulatory framework to ensure exchange compliance.
• Vendor management.
• Able to build and manage teams for important functions like account opening, paying payout stock and funds, DP account, customer modification, RMS etc.
• Responsible for customer support and seamless experience in a stock broking business.
• Ensure process oriented, TAT driven customer support as per defined SOP.
• Mentor and monitor the team to ensure a high level of accuracy and timely execution.
• Coordinate with IT and Sales team for development of online customer support process and Process automations.
• Handling regulatory audits of SEBI, Exchanges, etc.

Expectations from you:

Basic Requirements

• MBA Finance from a recognized university/Institute
• 15-20 years of Experience in stock broking operations
• Knowledge of back office software like LD and CDSL
• Well verse with DKYC process and other broking norms