Assistant Manager - Veeva Integration

Early Applicant

Exp: 0-2 Years

Job Description

Job Title - Assistant Manager - Veeva Integration

Career Level - D2

Job Summary

MANDATORY SKILLS: SQL, PL/SQL, Oracle, SnapLogic, MuleSoft, Veeva CRM
DESIERED SKILLS: AWS, Postgres
EDUCATIONAL BACKGROUND: BE/B Tech/MCA
The candidate should have experience in SQL, PL/SQL and in any ETL tool. Should have good functional knowledge in Veeva CRM.

Candidate Focus & Challenge:

Lead and manage a team and providing technical leadership, guidance, and mentorship to ensure the successful delivery of analytics solutions.
Owner for effective implementation of service delivery processes, including Incident, Problem, Change, Service Level Management.
Manage the successful delivery of Incidents, Service Requests from regions and related communication.
Co-ordination with project team for defect management and successful deployment of the enhancements to the production tenants.
Maintain Service levels - deliver service as per KPI to different markets.
Perform performance optimization, monitoring, and fix of Platform applications to ensure smooth and efficient functioning.
Stay up to date with the developments in Platform and related technologies to provide innovative solutions.
Perform analysis of the application production issues for various market requirements/issues.
Willing to learn and adopted new technologies in short period of time as required in Application.
Perform analysis for proposing solution/technical design for various market requirements.
Accountable for the Veeva Data Integration production support activities.
Monitoring applications, systems & interfaces and ensure data quality across systems supported.