Company Description
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
The Assistant Restaurant & Bar Manager shall assist in planning, organizing and giving direction of the overall F&B operation. He/she will provide administrative support, contribute to marketing and delivering each promotion of the outlet. The Assistant Restaurant & Bar Manager is responsible and accountable for its profitability, revenue generation and creating WOW experiences.
Outlet Operation
- Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
- Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
- Build a good relationship with guests or regular patrons. Try to remember individual patron's names and their preferences to extend a personalized service
- Handle guests complaints and comments tactfully and efficiently
- Handle all administration work pertaining to cashier/bar operations requirement and company's policies
- Maintain department communication logbook and updated notice board
- Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
- Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
- Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
- Ensure that LQA Standards, health, safety and security procedures are in place in the outlet
- Attend all briefings, meetings and trainings as assigned by management
- Perform proper handover and communication to the next shift
- Assist other food & beverage outlets with their operations during peak times or when required
Qualifications
- High School/GED equivalent/Diploma in Hotel Management or equivalent
- Minimum 2 years of experience in a similar capacity or management level
- Has strong knowledge on beverage trends, fermentation, cocktails, zero alcohol and wines
- Excellent reading, writing and oral proficiency in English language
- High degree of professionalism with sound human resources management and business acumen capabilities
