Job Title: Assistant Manager - Platform Operations Management
Location: Hyderabad
About The Role
We are currently seeking a dynamic and dedicated professional to fill our role of Assistant Manager - Platform Operations Management. This is a fantastic opportunity for an experienced and motivated individual to support our operations management team based in Hyderabad.
Responsibilities
- Manage day-to-day operations of the platform ensuring optimal performance and efficiency.
- Collaborate with cross-functional teams including sales, marketing, and engineering to implement operational improvements.
- Develop, implement, and monitor platform operational strategies, ensuring they align with business objectives.
- Analyze operational data and performance metrics to identify trends, uncover issues, and develop solutions to enhance platform performance.
- Support sales team by providing insights and analytics that contribute to effective sales strategies.
- Prepare and present performance reports to senior management.
- Ensure operations are conducted in compliance with industry regulations and organizational policies.
- Participate in the planning and execution of platform upgrades and enhancements.
- Provide leadership, training, and guidance to junior operation team members.
Qualifications
- A minimum of a Bachelor's degree in Business, Information Technology, or a related field.
- 3-6 years of experience in operations management, preferably in tech platform operations.
- Proficiency in data analysis and performance metrics.
- Exceptional understanding of business strategies and sales processes.
- Proven experience in managing and improving operational processes.
- Strong leadership, decision-making, and team management skills.
- Excellent communication and presentation skills.
- Proficient in using MS Office Suite and operation management software.
- Ability to work in a fast-paced, collaborative environment.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you meet the requirements and are keen to take on this challenging role, we invite you to apply.
This is a full-time role, and the successful candidate will be expected to start immediately. We offer a competitive salary and benefits package, and a dynamic and exciting work environment.