Key Responsibility Areas including preferred Skills and Experience
- Perform Accounts receivable activities including Billing, Cash Application, Collections, Dispute Management, Exception handling, Reporting and Month-end deliverables.
- Have good understanding of O2C module on ERPs
- Interact with customers, requestors, and other stakeholders.
- Good understating of accounting concepts
- Day to day team & process management experience
- Strive to exceed SLA parameters
- Acumen for quality and improving timelines
- Identify training needs, arrange trainings and evaluate post training performance
- Have flair for process improvements and automation opportunities
- Good MS Office knowledge
- Undertake additional responsibilities and display leadership qualities
Competencies:
- Knowledge of the process and systems
- High level of computer proficiency and excellent MIS skills
- Ability to coach and give feedback on an ongoing basis
- Clear written and verbal communication
- High level of Customer Service and Quality Orientation
- Strong Communication and Motivational Skills
- Ability to lead in a continually challenging environment
- Effectively plan, prioritize and execute everyday floor operations
Eligibility Criteria:
- Good communication skills both written and verbal
- Should have 3- 5 years of experience
- Should have experience of managing a team of 10 members
- Must carry experience with SAP for Order to Cash processes.
Should have good experience and understanding of billing process
