Assistant Manager

Early Applicant

Exp: 4-6 Years

Job Description

Brief Job Description

Basics accounting knowledge.
Sound knowledge of Cash Application, Wire, Lockbox, Manual and Auto Payments
O2C/AR Cycle
Understanding on Suspense Accounts, Unidentified payments, Aging reporting
Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency.
Providing coaching and feedback to team members to enable them to improve their performance
Handling Escalation
Provide inputs on process and system to the team
Ability to research on the exception item and being responsible to clear the aged items
Follow-up with Sales & other teams for any pending and unresolved items.

Competencies Required

Assign work to the team members on a daily basis
Review daily transactions & monitor completion of work
Team management and Transaction Monitoring
Productivity Improvement
Client interaction, if required at supervisory level
Ensure compliance with internal policies and procedures, external regulations and information security standards
Management reporting and oversight
Leading a team of executives for checking, verifying, and validating data to ensure all details are correctly mentioned
Driving Quality initiatives in the process to attain measurable positive results
Create reports on a daily, weekly & monthly basis for performance review with the onshore team
Conduct quality audits from a sample of transactions
Onboard any new team member & complete training
Hold regular feedback & coaching sessions with the team
Communicate with the internal teams within the client area for any further information required for completing transactions
Capture metrics in the process & analyze trends to take proactive measures
Have business reviews with the clients & internal management
Ensure the quality of the transactions is in compliance with predefined parameters
Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns

Skill Requirements

Qualifications Graduate/Masters in Accounting
Good accounting knowledge which includes, preparation of JE and AR knowledge(Cash Application, Billing, Disbursement)
At least 4-6 year of operational experience
Basic Excel skills and knowledge of SAP is desired
Strong numerical skills with an attention to detail
Good written and Oral communication skills
Ability to prioritize & multi-task
Exhibits meticulous attention to detail
Excellent problem solving & analytical skills