Hi All,
Greetings for the day!
Urgently looking for a Assistant Manager- Ocean Import Operations with core experience in EXIM (Export & Import), Documentation. The candidate should have experience in Team handling.
This opportunity is with one of the well-known Freight forwarding company based out in Navi Mumbai.
Any qualification with 6+ years of experience.
Preferred Industry - Shipping/Logistics
Looking for a diversity candidate / Female candidate.
Please share your updated profiles at [Confidential Information]
PFB Job Description for Assistant Manager - EXIM Operations
- Holding strong Shipping & Logistics domain Knowledge across Ocean, AIR and freight forwarding
- Business Performance contribute to business performance by the way of ensuring contribution margin across customers are profitable/positive.
- Ensure the process has strong controls so there is no revenue leakage.
- Ensure all processes are performed as per the agreed terms in Service Level Agreement Timely & Accurate.
- Ensure compliance to Performance Management Framework. Track and monitor other KPI's / Customer Satisfaction related to the process.
- Focus on people's engagement by motivating and coaching highly energized teams to deliver organizational outcomes with an owner's mindset.
- Ensure Standard Operating Procedures (SOP) and SLAs are maintained for all processes handled.
- Maintain all relevant documentation -SOPs are kept updated for all activities done.
- Have a continuous improvement mind-set; identify improvement in day-to-day process Eliminate waste; provide suggestions for automating processes to facilitate efficiency improvements.
- Implement Cost Saving Value Addition Projects Identify & implement areas of service delivery improvement; give recommendations to responsible parties to ensure qualitative improvement in the service delivery.
- Ensure best practice is shared among other teams in the Shared Service Center.
- Stakeholder communication: Regularly participate and take necessary call discussions with Business Partners Timely & professional interaction with Business Partners Stakeholders Communicate & Co-ordination with other teams within SSC.
- Ensure that all major risks are identified, documented and appropriately dealt with.
- Actively participate in relevant business contingency testing.
- Support other SSC's during contingency procedures.
- Good understanding on Productivity improvement and generating efficiencies
