Assistant Manager Customer Service for HAZ Cargoes

Company Description

Kenshine Global Logistics Private Limited is a reliable Global Logistics Service Provider based in Mumbai, India. Our vision is to offer comprehensive supply chain management solutions under one roof. With over 35 years of experience, we provide a wide range of services including International Freight Forwarding, LCL Consolidation, Customs Clearance, Air Freight, Ocean Freight, Surface Transportation, Warehousing, Project Cargo, Supply Chain Management, and Multimodal Transport.

Role Description

This is a full-time on-site role for an Assistant Manager Customer Service for HAZ Cargoes. This is specifically for our LCL Consolidation Exports Division. The Assistant Manager Customer Service will be responsible for ensuring customer satisfaction, managing customer service operations, providing customer support, and utilizing analytical skills to identify areas for improvement. Effective communication and problem-solving skills are essential for this role.

Qualifications

• Customer Satisfaction, Customer Service Management, and Customer Support
• Minimum 3 to 5 years of work experience in HAZ Cargoes.
• Analytical Skills
• Effective Communication
• Excellent problem-solving skills
• Strong attention to detail
• Ability to work in a fast-paced environment
• Prior experience in the logistics industry is a plus
• Bachelor's degree in a related field