The position is responsible for handling sales accounting and reporting while ensuring adherence to sales accounting policies (internal and external), Statutory/Tax requirements, month-end closing process, and coordination with SSC (Shared Service) for Distributor Claims Processing for Modern Trade Customers and Distributors. The position plays an important role in facilitating business operations through close Co-ordination with sales team and Customers/Distributors including Institutional Customers.
Claim Management
- Review on-shelf promotion / off invoice TOTs claims received from Modern Trade, cash & carry, E.Com and Q.Com channel for accuracy and reconcile against offtake data received from accounts and necessary approvals.
- Ensure timely & accurate processing/settlement of customers / distributors claim for on shelf promotions / off invoice TOTs.
- Co-ordinate with KAMs/KAEs and finance counter parts of customers to address issues/concerns on claims/incorrect deductions and get them resolved.
- Monthly reconciliation of all MT/E.Com/Q.Com distributors and obtaining NDC.
- Quarterly reconciliation with all direct customers (for both claims and AR), issues resolution with account and getting the NDC signed off with Accounts. - Ensure smooth Customers / Distributors onboarding & exist process as per SOP.
- Identify and implement best industry practices in Claim management.
- Ensure variable incentive to customer paid/settled as per TOT/JBP. Exceptions, if any to be highlighted.
- CSD Invoice re-certification in close co-ordination with KAM & supply chain.
- Review agency commission claims for CSD/CPC business. Month End Closing:
- Month end provision for on shelf promotions executed during the month in co-ordination with customer marketing & KAMs.
- Actualization of on shelf promotion spends vs provision on monthly basis.
- Work out Trade Spends at category/segment level for each account to enable category wise/Account wise P/L - Upload SKU wise trade spends in SYNERGY tool on monthly basis.
MIS/Reporting
- Activity Wise/Account Wise/Category wise Trade Spends report on monthly basis.
- Variance report of Trade Spend (actual spends vs FP vs LY vs TSP).
- Monthly AR deviation report to KAMs & HOMT to ensure settlement of overdue.
- AR ageing analysis for on quarterly basis channel wise & highlight risk, if any.
- Overdue report to CSD/CPC as per defined format & reminders for payout.
- Sales return analysis with reason code on a quarterly basis.
Others:
- Review Primary & Secondary sales of Distributors and reconcile the same with customers PO and GRN.
- Support audit requirements (Internal & Statutory) related to Claims from Modern Trade & Institutional Channels and relevant liabilities.
Qualifications & Experience
- Qualified CA/CMA/MBA with 2-3 years experience preferably in FMCG Industry - Experience of handling/managing Distributor/MT Customers claim processing / deduction settlement.
