What you will work on:
- Monitor accounts and proactively act on that.
- Investigate historical data for each defaulter
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer issues.
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status.
- Personal Visit on High Value accounts for fast resolution.
- Coordination with the Legal team for fast Recovery.
- Able to do allocation to respective agency and Executive.
- Cost saving Intention when allocating case to agency.
Team Management :
- Find the Agency for Respective location in minimum cost and result oriented.
- Able to handle the team of executive and Agency and timely feedback update is Compulsory.
- Should be able to Joint Visit with the Executive to resolve the Stress account.
- Able to do Team Review and Guide them to achieve Individual Goal.
Qualification and Experience:
- 4+ years of experience in collections
- Any Graduation
Job Type: Full-time
Pay: 295,702.25 - 600,000.00 per year
Experience:
- total work: 3 years (Preferred)
Work Location: In person