- Recruitment and Onboarding:
- Assist the store manager in overseeing daily operations, including inventory management, customer service, and staff supervision, to ensure the smooth functioning of the Coco Outlets.
- Prepare regular reports on sales, inventory, and operational activities, providing insights and recommendations for continuous improvement.
- Assist in the development and implementation of business strategies to meet sales targets and enhance the overall performance of the Coco Outlets.
- Candidate has to identify proper location and complete the set up seamlessly
- Ensure compliance with company policies, procedures, and SOP s as well as health and safety regulations, to maintain a secure and conducive work environment.
- Collaborate with the marketing team to plan and execute promotional activities and events, aimed at increasing foot-fall and enhancing customer engagement.
- Provide guidance and support to staff, including training, coaching, and performance evaluations, to maintain high standards of service and productivity
- Handle customer inquiries, complaints, and issues effectively, demonstrating a commitment to resolving problems and ensuring customer satisfaction
- Regular Visit at COCO Outlets to ensure smooth functioning of all COCO outlets Operations
- Recruitment of Staff wherever required in the COCO Outlets
Qualifications and Skills:
- Proven experience in a supervisory or assistant management role, preferably within the franchise or FMCGindustry
- Excellent communication skills, Leadership and people management skills
- Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
