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As Assistant Manager, you will serve as a liaison between the organisation and our donors, ensuring excellent customer service and client satisfaction. You are responsible for developing proposals, market research and reporting to clients on project progress.
Ensure that clients are satisfied with the company at all times and resolve any outstanding issues.
Conduct, coordinate lead all monthly/ quarterly calls with clients to upraise them on the project s progress and resolve any queries.
Creating detailed project progress reports (Narrative, presentations, videos) to showcase the project activities, outputs, outcomes and impact.
Working with internal teams to prepare case studies of beneficiaries, video testimonials and impact videos.
Possess strong product and service knowledge and present it to the client via calls, presentations, email blasts, newsletters.
Develop proposal, create presentations based on understanding CSR/ NGO requirements You will be the first point of contact for all client communication
Research to identify potential clients create a pipeline of potential clients (donors) Manage pre-sales post-sales client communications such as following-up, coordinating
keeping the client/prospect informed Possess strong product and service knowledge and present it to the client via calls,
Representing the organisation at networking events and building relationships with CSR and NGOs
Ensure that funds are received from the donor and spent in a timely manner. Maintain detailed records of accounts for the collection of funds and expenses. Provide compliance and fund management details to the donor and the accounts team.
Creating marketing collaterals for social media, donor events and internal requirements Need based travel on account of client meetings at project locations
Skills Competencies
Excellent speaking and content writing skills Experience in preparing presentations, reports, plans and other communications for diverse
audiences Proficient at working with Excel to maintain records of funds. Planning and forecasting of potential areas for funding on a quarterly and annual basis. Comfortable approaching new clients using innovative methods at trade shows/
conferences, cold calls and emails. Strong secondary research skills using platforms like LinkedIn, Websites, MCA and Annual
Candidate Profile We are looking for an individual with a go-getter attitude and a go-to personality. Someone who can drive the projects and keep the momentum on and at the same time is extremely understanding and approachable to both internal team and the client.
Qualification Experience: Candidates with minimum 3 years of experience in Fundraising and business development roles at an NGO. Minimum qualification: Graduation. Preferably B. Tech, B. Com, MBA, MSW Strong interest in Partnership building and Communication, Business Development or related
Date Posted: 25/10/2024
Job ID: 97857799