write a description for Assistant IT manager in Courtyard By Marriott Vadodara
Job Description:
As an Assistant IT Manager at Courtyard By Marriott Vadodara, you will play a crucial role in overseeing the hotel's information technology infrastructure. You will assist in managing the IT operations, ensuring the seamless integration and operation of all systems, hardware, and software within the hotel. Your responsibilities will include supporting day-to-day IT activities, troubleshooting technical issues, maintaining system security, and providing training and support to staff members.
Key Responsibilities:
- System Management:
- Assist in the installation, configuration, and maintenance of IT hardware and software.
- Manage and monitor network servers, including email, database, print, and backup servers.
- Ensure the integrity and availability of data and systems, implementing regular backups and disaster recovery plans.
- Technical Support:
- Provide technical support to hotel staff and guests, addressing issues related to computers, printers, and other IT equipment.
- Troubleshoot and resolve hardware and software problems promptly and efficiently.
- Security and Compliance:
- Implement and maintain security protocols to protect the hotel's IT systems and data.
- Ensure compliance with Marriott's IT policies, data protection regulations, and industry standards.
- Vendor Management:
- Liaise with external vendors for IT services, hardware, and software procurement.
- Oversee contracts and service agreements to ensure optimal support and cost-effectiveness.
- Training and Development:
- Provide training and guidance to hotel staff on IT systems and best practices.
- Stay updated with the latest technology trends and advancements to recommend improvements and upgrades.
- Project Support:
- Assist in IT-related projects, including system upgrades, new software implementation, and other technology initiatives.
Qualifications:
- A degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT management or a similar role, preferably in the hospitality industry.
- Strong technical knowledge of IT infrastructure, networks, and systems.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills and the ability to train and support non-technical staff.
- Familiarity with Marriott systems and applications is an advantage.
Personal Attributes:
- Detail-oriented with a strong sense of responsibility.
- Adaptable and proactive in addressing new challenges.
- A team player with a customer-focused approach.
This role is essential for maintaining the technological backbone of Courtyard By Marriott Vadodara, ensuring smooth operations and a seamless experience for guests and staff alike.
