Company Description
Royal Orchid & Regenta Hotels is one of India's fastest-growing hotel brands, operating 5 and 4-star hotels to serve discerning business and leisure travelers. With over 5900+ rooms and famed restaurants across 100+ hotels and resorts in India and abroad, the brand enjoys the patronage of more than 2,65,000+ loyalty members. Royal Orchid is listed on the Bombay & National Stock Exchanges and is governed by an independent board of eminent directors.
Role Description
This is a full-time on-site role for an Assistant Front Office Manager at Royal Orchid Hotels in Amritsar. The Assistant Front Office Manager will be responsible for office administration, ensuring customer satisfaction, providing exceptional customer service, managing the front office operations, and effective communication with guests and staff.
Qualifications
- Office Administration and Front Office management skills
- Strong focus on customer satisfaction and exceptional customer service
- Excellent communication skills
- Experience in the hospitality industry
- Knowledge of hotel operations and systems
- Ability to multi-task and work in a fast-paced environment
- Attention to detail and problem-solving skills
- Proficiency in relevant software applications
- Bachelor's degree in Hospitality Management or related field (preferred)
