Company Description
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
WHAT YOU WILL BE DOING:
- Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations.
- Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction
- Demonstrate and communicates key drivers of guest satisfaction for brand's Target Customers.
- Ensure guest oriented & innovative operations approaches to ensure high standard of services for guests.
- Drive Voice of Guest Score and Guest satisfaction as a key deliverable with an emphasis on generating innovative ways to continually improve results.
- Act as an Accor Ambassador aiming to enhance the company image and market reputation.
Qualifications
YOUR EXPERIENCE AND SKILLS INCLUDE:
- Minimum 4 to 6 years of experience
- Strong Operational/Technical Knowledge.
- Successful Pre-opening experience & records a distinct advantage
- Strong operations background & Financially astute with Sales orientation across all functions
- Strong process orientation;
- Strong Leadership abilities and organizational skills;
- Entrepreneurial, thinks out of the box;
- Able to drive change and look for operational efficiencies/synergies across the network
- Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities.
Additional Information
What Is In For You
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities
