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Marriott

Assistant Food & Beverage Manager

Marriott
Early Applicant
  • a month ago
  • Be among the first 50 applicants
Exp: 1-3 Years
Hyderabad / Secunderabad, Telangana, India
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Job Description

Position responsible for assigned food and beverage/culinary operations.

  • Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
  • CANDIDATE PROFILE

    Education and Experience

    High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR

    2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES

    Assisting in Food and Beverage Operations

    Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

  • Provides excellent customer service to all employees.
  • Responds quickly and proactively to employee's concerns.
  • Uses coaching skills throughout the property.
  • Demonstrates self confidence, energy and enthusiasm.
  • Motivates and encourages staff to solve guest and employee related concerns.
  • Ensuring Exceptional Customer Service

    Provides excellent customer service.

  • Responds quickly and proactively to guest's concerns.
  • Understands the brand's service culture.
  • Sets service expectations for all guests internally and externally.
  • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
  • Follows up to ensure complaints have been addressed to the guest's satisfaction.
  • Develops a relationship with all guests to build repeated clientele internally and externally.
  • Additional Responsibilities as Assigned

    Complies with all corporate accounting procedures.

  • Assists GM as needed with annual Quality audit.

    • More Info

    Industry:Other

    Function:food and beverage

    Job Type:Permanent Job

    Skills Required

    Food Service Management
    Culinary
    Hospitality
    Business Administration

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    Date Posted: 23/10/2024

    Job ID: 97589241

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    Marriott
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