Responsibilities
- Ensuring that all the services are delivered in line with the contractual commitments and within budgets.
- Maintaining SLA & KPI as per contract. Ability to handle matters with extreme tact and confidentiality.
- Preparation and submission of management reports/analysis as and when required by client.
- Excellent organizational skills, ability to set priorities, attention to details.
- Managing operational risk management and documenting it.
- Handling back- office operation for establishing new system and processes in the office, including energy conservation methods.
- Overseeing various operations, including the cafeteria management, employee engagement activities & initiatives, space management etc.
- Take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works pertaining to the facility.
- Liaising with government and regulatory bodies like Local Government Agencies for obtaining necessary. sanctions / approvals and ensuring smooth working condition in premises.
- Preparing and supervising maintenance of statutory records.
- Orders and receives invoices, distributes according cost center.
- Responsible for office maintenance (replacements, repairs, etc.)
- Store Management- maintenance / issuance of items, stock take etc.
- Verifies items billed against items ordered and received and reconciles differences through follow-up with the vendor and/or other employees.
- Follow ups with the finance team for the payment of service partners.
Preferred candidate profile
Must have Experience in Commercial IT/ITES Projects
Excellent knowledge of management methods and techniques
Proficiency in English.
Dynamic personality.
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
