Asset Operations Analyst

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Job Responsibilities:

• Manage client queries raised on back of COAC and Income events
• This may include diagnosing problems and providing operational or technical resolution within defined and limited autonomy
• Generally involves managing customer accounts, processing payments, income, or taxes, and resolving queries across multiple corporate- and income-related event
• Requires understanding of asset servicing lifecycle
• Serves as point of contact for internal communication with Client Service and Operations
• Flexible with extended hours as per business requirements to meet client expectations
• Ability to work under pressure and in different shifts
• Manage complex cases and ensure great turnaround
• Good to work for extended hours during high volumes and manage deadline driven activities

Required qualifications, skills and capabilities:

• Bachelor's degree required
• Minimum experience 6-7 years in Financial Services industry, preferably in custody asset servicing & fund services, markets or prime brokerage, securities lending space
• Extensive working knowledge of Microsoft Office products including Word, Excel (lookups, etc.), and Outlook