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Dear Applicant,
We at Computacenter have few opportunities for ITIL Asset Management for Bangalore location.
If this opportunity interests you, please share your updated resume to
[Confidential Information]
Experience & Requirements
Role: ITIL Asset Management
Experience: 3-6 years
Location: Bangalore
Key Responsibilities:
Strong in the lifecycle of Hardware asset management (HAM) and Software license management processes
Possess end to end understanding in CMDB; preferably, having a prior understanding in defining and maintaining CMDB
Should possess managing remote asset management activities for external customers cut across in global locations.
Perform verification and regular audits of CMDB information
Ensure the linkage between CMDB and ITIL Processes, such as Incident, Problem, Change, Service Catalogue and Financial Management are maintained and offer optimum value
Develops and maintains IT asset management process and procedures for both hardware and software assets and to oversee quality control throughout their lifecycles.
Works with functional management, vendor management and contract management functions to review technology resources (hardware / software), configuration, and vendor purchase agreements
Establishes linkage with configuration management, budgeting and procurement processes to track asset acquisition, utilization, configuration and retirement of assets.
Oversees the delivery of IT asset and configuration reports, including management reports (SLAs and KPIs)
Shall also work closely with the customer/stakeholders to develop recommended practices and continual improvement around the IT asset management processes.
Maintains working knowledge of IT asset and configuration management industry practices.
Maintain IT asset and configuration management procedures (license compliance and expense management) and monitors compliance with IT asset management policies, procedures and standards.
Performs IT risk assessments on key IT infrastructure assets, as needed.
Implements procedures for information asset protection standards, as needed.
Maintains and implements enterprise-wide infrastructure asset logging procedures.
Someone who is currently working as an IT Asset lead / Manager who support external customers
ITIL v3/v4 foundation certified (preferred) and ITAM certification Mandatory
Shall possess excellent soft skills as this is a direct client facing role
Regards,
Computacenter
Recruitment team
Date Posted: 16/11/2024
Job ID: 100520269