Summary:The Service Engineer installs, maintains, and repairs diagnostic equipment in laboratories and healthcare facilities, ensuring efficient and accurate operation.
Roles and Responsibilities:- Installation: Set up and configure diagnostic equipment at customer sites.
- Maintenance and Repair: Perform routine maintenance and troubleshoot equipment issues.
- Technical Support: Provide on-site and remote support to customers.
- Training: Instruct users on proper equipment use and maintenance.
- Documentation: Keep detailed service records.
- Customer Relations: Maintain positive customer relationships.
- Quality Assurance: Ensure compliance with safety standards and regulations.
- Upgrades: Implement equipment upgrades and modifications.
- Inventory Management: Manage spare parts inventory.
Qualifications:- Education: Bachelor's in Biomedical Engineering, Electronics Engineering, or related field.
- Experience: 2-5 years in medical or diagnostic equipment servicing, preferably in IVD.
- Certifications: Relevant maintenance and repair certifications are a plus.
- Knowledge: Understanding of diagnostic equipment and systems.
Skills:- Technical Proficiency: Diagnose and repair complex technical issues.
- Problem-Solving: Strong troubleshooting skills.
- Communication: Excellent verbal and written skills.
- Customer Service: Provide high-quality support and maintain relationships.
- Attention to Detail: Ensure accurate service documentation.
- Time Management: Prioritize tasks and meet deadlines.
- Teamwork: Collaborate effectively with colleagues.
- Adaptability: Stay current with evolving technologies.
