Location:
NC Regional
Pearl Dentistry Reimagined is searching for an Area Manager!
As Charlotte's highest-rated dental company, with locations on Tryon Street, College Street, and Park Road, we've completely transformed the dental experiencefor both our patients and our team. At Pearl, career development and growth are at the heart of everything we do. If you're looking for more than just a job in dentistry, you're in the right place!
Who You Are:
- A top performer, driven by professional growth
- A compassionate and empathetic team player
- Ambitious, aiming to exceed expectationsno room for status quo here!
Who We Are:
- On a mission to change the way people view dental careand yes, even make it fun!
- A work hard, play hard culture, dedicated to creating a positive environment
- Committed to treating patients like friends and making every visit less stressful
Job Summary:
As an Area Manager at Pearl Dentistry Reimagined, you'll be the driving force behind the success of 2-4 high-performing locations. You'll not only oversee daily operations but also play a key role in shaping efficient, profitable practices that set the standard for patient care in the community. Your leadership will help us continue to deliver exceptional service, build a positive and engaging work culture, and keep us at the forefront of innovation in the dental industry. If you're passionate about growth, both yours and ours, this is the career move you've been waiting for!
Job Responsibilities:
- Sets an example of exemplary customer service
- Responsible for hiring, coaching, leading, supporting and overseeing Practice Managers and teams
- Develop training, planning, recruiting and retention strategy for all staff to maintain excellent performance of each supported practice as well as full alignment to operating procedures and protocols
- Provide and develop reports, analyze financial and operating metrics and create recommendation/action to attain practice revenue and profit goals
- Implement, administer and maintain best-in-class systems and processes such as procurement and inventory management, vendor management, marketing review, hygiene protocols, compliance protocols, patient experience, customer first impressions, end-of-day protocols
- Oversee Employee Training Program, compliance and new hires.
- Performance coaching and management.
- Interview candidates provided by Recruiting Team; make hiring decisions based on business needs and best practices.
- Establishes supply budget for each office; oversees budgetary maintenance.
- Work with staff to maximize production of each providers schedule.
- Troubleshoots scheduling issues with Office Managers and clinical staff.
- Tracking KPIs and reporting at weekly Regional Management meetings.
- Calculating Doctor compensation and office bonus for bi-weekly payroll runs.
- Creating and maintaining staffing schedules; working with other regional managers to fill staffing needs.
- Responsible for the overall achievement of production and collection targets.
- Work and assist office staff on creation and presentation of large treatment plans and financial arrangements.
- Manages routine matters such as time off, schedule changes, policies and procedures, special projects
- Implements office protocols and procedures to improve efficiency of workflow, create team environment and ensure patient satisfaction
- Handles discipline and termination of employees in accordance with company policy.
- Performs other related duties as assigned.
Travel Requirements:
The Area Manager is expected to visit each of the assigned offices at least once per week.
Required Skills/Abilities:
- At least two years of related dental experience required.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite and Dental Management Software.
- High School Diploma or equivalent
- Prolonged periods of sitting at a desk and working on a computer.
What's Waiting For You:
- Compensation: $60,000 80,000; Full-time
- Generous bonus opportunities available
- The opportunity to have a meaningful impact on how our team members engage with thousands of patients, ensuring superior patient care and engagement
- Engaging in a values-based organization where all 2000+ (and growing) team members strive to exemplify our core values every day
- Benefits program including medical, dental, vision, disability, and life insurance, as well as 401K matching program
- PTO program to ensure you have time to spend with family and friends
- Opportunities for career advancement and professional development
- Access to cutting-edge training resources and tools
FLSA Status:
Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
