- Prepare/amend the note / financial model with correct information (gathered via business team / public domain / other resources)
- Undertake regular interaction with collections / sales to track delinquencies Study delinquent cases with a view to derive learning and sharing the same with the team
- Meet customers (retail & strategic) at regular intervals to understand various industry & markets
- Control & Monitoring of Post Disbursement Documents -Invoice, Insurance & RC by way of interaction with sales and customers
- Managing portfolio to meet the requisite quality of documentation, post disbursal documents and delinquency levels
- Working on projects/process improvements from time To time
- Development of market intelligence by engaging with the people in other banks and FIs w. r. t. their policies, focus area, portfolio health
- Identify the automation opportunities in existing processes, new product development
- Quality of Credit Underwriting
- Raise early warning signals for exit of stress accounts and take due measures for timely exit
- Ensure minimal audit queries including RBI and statutory audits and resolve the same within prescribed timelines
- Active involvement in customer visit
Regular MIS on market intelligence