We are seeking a detail-oriented and proactive Accounts Receivable Caller to join our finance team. The ideal candidate will be responsible for contacting customers or clients to follow up on outstanding invoices and ensure timely payment. The AR Caller will play a crucial role in maintaining a healthy cash flow for the organization.
Responsibilities:
- Invoice Follow-up:
- Contact customers or clients to follow up on outstanding invoices.
Clarify any billing discrepancies and resolve issues to facilitate prompt payment.
Payment Negotiation: - Negotiate payment terms and schedules with customers to establish mutually agreeable arrangements.
Record Keeping: - Maintain accurate and up-to-date records of all communication with customers regarding outstanding invoices.
Customer Communication: - Communicate with customers professionally and courteously to build positive relationships and encourage timely payments.
Issue Resolution: - Work closely with internal departments to resolve any issues that may be causing delays in payment.
Reporting: - Generate regular reports on accounts receivable status, aging, and collection efforts.
Credit Analysis: - Assess the creditworthiness of customers and recommend changes in credit terms, if necessary.
Cash Application: - Apply incoming payments accurately to customer accounts.