Applications Engineer

Early Applicant

Exp: 5-7 Years

Medical Devices & Equipment

Job Description

Understanding Customer Needs
Product Demonstrations (entire software product portfolio)
Attend and present software product & technology at different conferences or events.
Technical Expertise and Support
work closely with Sales Account manager in the region
Customer Relationship Management
Capable of working with prospects/ clients and report back internally.
Increase the brand and awareness of our product using tools like LinkedIn, Twitter, and other places where customers congregate.
Discussing products and problem solving with customers to ensure the correct technical solutions are deployed, evaluated and can interface into other products
Offering technical expertise to help maximize the likelihood of closing a sales opportunity
Deploying environments (either on-premises or in the cloud) for Proof of Concept (PoC) and evaluations, helping customers to run loads through the system to evaluate success
Understand customer requirements (including security, scale and accuracy) to propose a solution that will solve their problems
Customer education around installation, support and operation of deployments
Configuring kit for conferences/shows to emphasis our technology to the audience
Delivery of technical presentations and demos to customers and partners
Ongoing training and education of the Sales team as our technology and products evolve

Your Profile...

Minimum 5 years of Sales Engineer role in a software vendor or service company
CT / MRI background and anatomical knowledge
Experience understanding customer technical and business related needs to deliver world-class products.
Having experience in the field of Radiology as an X-Ray tech. highly desired
Ability to handle multiple complex sales transactions simultaneously.
Ability to convey complex technical concepts to non-technical audiences.
Strong communication and presentation skills, both written and verbal.
Strong analytical and problem-solving skills to address customer challenges effectively.
Proactive approach to identifying and resolving potential issues our customers face.

Skills and Knowledge:

Solid experience of working in a customer facing pre and after sales role within a company developing software products
Enjoys troubleshooting complex issues and finding solutions
Self-driven and motivated individual who is passionate about helping customers be successful
Ability to learn and a desire to keep up with technology so can have real conversations with customers
Excellent communication skills (verbal and written)
A strong and friendly can-do attitude with a real determination to deliver the very best solutions to potential clients
Some technical understanding of systems and infrastructure
Ability to multi-task and work within time constraints
Ability to work as part of a team