Job Title: Application Tech Support Practitioner - Microsoft Azure Infra Transformation
Location: Bengaluru, India
Experience: Minimum 2 Years in Microsoft Azure Infra Transformation
About Us
Smartwork IT Services is a renowned recruitment and product-based organization committed to delivering top-notch IT solutions and staffing expertise. We specialize in placing talent that empowers businesses, and we're currently recruiting for a client who is seeking a skilled
Application Tech Support Practitioner to support their infrastructure transformation initiatives on the Microsoft Azure platform.
Job Description
As an
Application Tech Support Practitioner, you will play a key role in providing client support, ensuring the seamless operation of systems and applications. This position requires a proactive, client-focused approach with a deep understanding of Microsoft Azure Infra Transformation and cloud infrastructure.
Roles & Responsibilities
- Client Interface: Serve as the primary contact for clients, offering continuous support and maintaining smooth system or application functionality.
- Problem-Solving: Use excellent communication skills to clearly define client issues and develop effective solutions leveraging your in-depth product knowledge.
- Team Collaboration: Work closely with cross-functional teams to resolve client issues in a timely manner, applying expertise in Microsoft Azure Infra Transformation.
- Continuous Learning: Keep up-to-date with Microsoft Azure Infra advancements, integrating innovative practices to maintain a competitive edge for clients.
Professional & Technical Skills- Required Skills:
- Proficiency in Microsoft Azure Infra Transformation.
- Preferred Skills:
- Knowledge of Cloud Infrastructure.
- Strong problem-solving abilities with hands-on experience in system or application support.
- Additional Skills:
- Excellent communication skills and experience working with cross-functional teams.
Qualifications
- Educational Background: Bachelor's degree in Information Technology, Computer Science, or a related field.
- Professional Experience: Minimum of 2 years in Microsoft Azure Infra Transformation, with a proven history of delivering effective solutions.