Job Description
Your tasks
Job Locations: Gurgaon/Pune/ Hyderbad
Context:
Global IT&D Finance is looking for an Application Support Specialist for the business service eProcure to strengthen the eProcure Service Management Team. The service consists of a cloud based (SaaS) SAP Ariba Buying and Invoicing & SAP Ariba Strategic Sourcing Suite. It is integrated to the inhouse DB Schenker system landscape and interfaced to SAP ECC 6 environments.
Embedded in the eProcure Service Management Team, the Application Support Specialist will provide technical and functional L2 support for SAP Ariba.
Tasks:
Process and resolve SAP Ariba Incidents in coordination with other support levels. Provide root-cause analysis (Incident Management)
Process standard SAP Ariba Requests (Request Management)
Implementation, testing and documentation of SAP Ariba configuration changes (Change Requests Management)
Support in Non-Regression-Testing
Support in analysis of new business requirements and development of solution designs
Monitor SAP Ariba related Interfaces
Liaison with internal business stakeholders and SAP Ariba Support via Ariba Connect
Requirements:
To be successful in the above role, the Application Support Specialist should possess / display the following key skills/ attributes:
Strong knowledge (minimum 6 years of experience) and hands-on experience in administration and configuration of SAP Ariba Buying and Invoicing and Guided Buying (core administration/master data)
Foundational knowledge of SAP Ariba upstream modules (strategic sourcing)
SAP Certified Application Associate (Procurement and/or Sourcing)
Strong knowledge of SAP Ariba approval workflow and template configuration
Good understanding of system processes and their related business processes (Procure to Pay)
Understanding of the SAP Ariba integrations via CIG (Cloud Integration Gateway)
Familiarity with SAP Ariba connect portal and working experience as Designated Support Contact (DSC)
Experience in SAP Ariba support projects dealing with support tools like Service Now in Incident and Service Request context.
Strong analytical and solution-oriented attitude
Experience in large, multinational organizations with a central SAP Ariba landscape
Ability to work in multinational and decentralized teams
Very good command of English and ability to communicate on international level
Experience in leading a team is plus
Requirements
B.tech/M.tech/BCA/MCA
Our offer
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
