Application Support Manager

Smartavya Analytica Private Limited is seeking a dedicated Shift Manager to oversee and ensure the smooth operation of shifts within our organization. The ideal candidate will have a strong background in operational management, excellent leadership skills, and a proven track record in managing teams and processes effectively. This role requires a balance of operational oversight, team management, and process optimization to achieve our company's goals.

Key Responsibility Areas

• :
  Team Management of 12-15 production ETL Engineers. The tools are mix of Informatica, SQL, Hadoop CDP and simila
• r.Shift Management, Team Roster, ETL Technical Issue Management, Client Management, Production Support Calls and Escalation Manageme
• ntSupport the team in Issue Triaging, Root cause analysis, Communication Manageme
• ntSupport the team in ETL Job Lineage, Data Lineage, Data Models, and other technical areas of Data warehouse managemen

t.
Technical Proficien

• cy:Any of ETL tools like Informatica, DataStage or simi
• larBig Data Hadoop Support Experience is a p
• lusOrchestration Scheduling tools like: Control M, Autosys, Airflow or simi
• larSQL, DWH ski