Skills:
Apllication support, Application Development, software support, Technical Support, assistant IT manager, Monitoring,
- Providing Application Support to the HO & branches in Go Live environment
- Setting up performance monitors and evaluating logs to determine performance problems or recommending steps to remedy a situation
- Responsible for activities relating to the evaluation, analysis and setup of software products and Troubleshoot software and basic network connectivity problems.
- Understanding of Ticket escalation to the next level of support.
- Pro-actively resolved the issue on timely manner
- End to end support for NBFC Solution of application.
- Functional Support by coordinating with multiple internal teams & vendors.
- Interacting with project manager for resolving issues /explaining functionality of the NBFC system.
- Good command over language
- Pleasing personality
