Application Support Engineer

Company Overview

Jio is the backbone of India's top telecom operator with 400M+ customers. Offers a wide range of digital apps & services, 5G solutions, cloud-native platforms, and BSS solutions for B2C and B2B customers.

Job Overview

Senior Application Support Engineer with 7 to 10 years of experience in Navi Mumbai, Thane, and Mumbai. Full-Time role at Jio, the force behind India's leading telecom operator with 400M+ customers. Specializes in digital apps & services, 5G solutions, cloud-native platforms, and BSS solutions. Company size: 51-200 employees

Qualifications and Skills

• 7 to 10 years of experience as an Application Support Engineer
• Proficient in SQL, Unix, and Shell Scripting
• Experience with kubernetes and kafka
• Strong problem-solving skills and ability to work under pressure
• Effective communication and teamwork skills

Roles and Responsibilities

• Provide advanced technical support for applications, troubleshooting issues, and ensuring smooth operations
• Collaborate with development teams to implement fixes and enhancements
• Monitor application performance and identify areas for improvement
• Create and maintain technical documentation for support processes
• Participate in on-call support rotations and handle critical incidents